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Pro Ceramic Detailing Supplies Return Policy
Thank you for choosing our detailing supplies! We strive to provide you with products of the highest quality. However, if you are not entirely satisfied with your purchase, we're here to help with our straightforward return policy.
Return Window: You may return unused detailing supplies within 30 days from the date of purchase.
Eligibility Criteria:
- Products must be unused and in the same condition that you received them.
- Products must be in their original packaging.
Exclusions:
- Used or opened products are not eligible for return.
- Items purchased on sale or at a discounted price are final sale and cannot be returned.
Return Process: To initiate a return, please follow these steps:
- Contact our customer service team at [contact information] to inform us of your return.
- Pack the items securely in the original packaging.
- Include your proof of purchase or order number with the returned items.
- Ship the package to [return address].
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error (e.g., incorrect or defective item).
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to replace the item or issue a refund.
Contact Us: If you have any questions about our return policy or need assistance with a return, please contact our customer service team at [contact information].
Thank you for choosing Pro Ceramic Detailing for your detailing supply needs. We appreciate your business and strive to ensure your satisfaction with every purchase.